No. Our head office is used for administration only and does not hold stock for walk-in purchases. Products are supplied and dispatched against confirmed customer orders. Please place your order online or contact us before visiting.

Collection may be available for selected orders by prior arrangement. Please wait until you receive confirmation that your order is ready before travelling.

We sell both Genuine (OEM) and Compatible printer cartridges. Every product page clearly identifies whether the item is Genuine or Compatible.

A compatible cartridge is manufactured by a third-party manufacturer and is designed to work with compatible printer models. It is not manufactured by the original printer brand.

Each product page lists compatible printer models. If you are unsure, contact our support team before placing your order.

Delivery times vary depending on your location and courier availability. Estimated delivery times are shown during checkout but are not guaranteed.

Same-day delivery may be available for selected Johannesburg areas on eligible orders placed before the daily cut-off time. Availability depends on stock allocation and courier capacity.

Once your order has been dispatched, you will receive tracking details by email or SMS where available.

We accept secure online card payments and EFT where available. Payment options are displayed during checkout.

Yes. Returns are accepted in accordance with our Returns & Refund Policy. Products must meet the conditions outlined in our policy.

Eligible products are covered by our warranty policy. Please refer to the Warranty Policy for full terms and conditions.

Compatible cartridges are designed for supported printers. For best results, always use the correct cartridge for your printer model and follow the printer manufacturer's recommendations.

Yes. We supply businesses, schools, government departments and resellers. Please contact us for bulk pricing and account enquiries.

If an item becomes unavailable after your order is placed, we will contact you with available options, including waiting for new stock, selecting an alternative product, or requesting a refund.

Product images are provided for illustration purposes only. Packaging and appearance may vary from the images shown while product specifications remain the same.

Brand names, trademarks and printer model numbers are used solely to identify product compatibility. The Cartridge Depo Pty Ltd is an independent retailer and is not affiliated with or endorsed by the respective trademark owners unless specifically stated.