Payment Policy

At The Cartridge Depo South Africa, we offer secure and convenient payment options for all online purchases.

Accepted Payment Methods

  • Electronic Funds Transfer (EFT)
  • Visa
  • Mastercard

EFT Payments

  • Orders paid via EFT will only be processed once payment reflects in our bank account.
  • EFT payments may take 1–2 business days to clear depending on the bank.
  • Customers must use their order number or provided reference when making payment.
  • We reserve the right to request proof of payment for verification purposes.
  • Orders not paid within the specified timeframe may be cancelled automatically.

Visa & Mastercard Payments

  • Card payments are processed securely through trusted payment gateway providers.
  • All transactions are encrypted and protected using industry-standard security measures.
  • Orders are subject to approval and verification by the issuing bank.
  • We reserve the right to decline or cancel any transaction suspected of fraud or unauthorised activity.

Pricing & Currency

  • All prices displayed on the website are in South African Rand (ZAR).
  • Prices are subject to change without prior notice.

Refunds

  • Approved refunds will be processed back to the original payment method used during checkout.
  • Refund processing times may vary depending on the bank or card issuer.

Order Processing

  • Orders will only be dispatched once full payment has been received and confirmed.
  • Delays in payment confirmation may affect delivery timelines.

Contact Information

The Cartridge Depo Pty Ltd
Phone: 010 412 0141
Email: sales@thecartridgedepo.co.za
Website: www.thecartridgedepo.co.za