Privacy Policy
Last Updated: 22 May 2026
The Cartridge Depo Pty Ltd (“The Cartridge Depo”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and applicable South African laws.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Who We Are
Business Name: The Cartridge Depo Pty Ltd
Address: 115 Blagowrie Drive, Randburg, South Africa
Phone: 010 412 0141
Email: sales@thecartridgedepo.co.za
We supply printer cartridges, toners, office printing consumables, and related products through our online store.
2. Information We Collect
When you use our website, place an order, contact us, or subscribe to our communications, we may collect:
- Full name
- Company name
- Billing and delivery address
- Email address
- Phone number
- Company registration details (where applicable)
- Payment-related information
- IP address and browser/device information
- Order history and website usage information
We only collect information necessary to provide our services effectively.
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and delivery updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with applicable legal and accounting obligations
- Send promotional emails where you have consented to receive them
You may unsubscribe from marketing emails at any time.
4. Payment Information
Payments made on our website are processed through secure third-party payment providers. We do not store full card details on our servers.
All payment transactions are encrypted using industry-standard SSL security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic and performance
- Support shopping cart and checkout functionality
- Provide relevant marketing and advertising
You may disable cookies through your browser settings, although some website functions may not work correctly.
6. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties only where necessary, including:
- Courier and delivery companies
- Payment gateways
- IT and website service providers
- Accounting and legal service providers
- Regulatory authorities where required by law
All third parties are expected to protect your information appropriately.
7. Data Security
We implement reasonable technical and organizational security measures to protect your information against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
Despite our efforts, no internet transmission is completely secure, and users provide information at their own risk.
8. Your Rights
Under POPIA, you may:
- Request access to your personal information
- Request correction or deletion of your information
- Object to certain processing activities
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Regulator of South Africa
To exercise your rights, contact us at:
Email: sales@thecartridgedepo.co.za
9. Retention of Information
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and accounting obligations
- Resolve disputes and enforce agreements
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
We encourage users to review this policy periodically.
12. Contact Information
The Cartridge Depo Pty Ltd
115 Blagowrie Drive
Randburg, South Africa
Phone: 010 412 0141
Email:
sales@thecartridgedepo.co.za